Internet settings vary from customer to customer and therefore we are unable to duplicate this problem internally. Please try refreshing the page by clicking on the refresh button. Once you click on the refresh button, if a message comes up asking you if you want to try retrieving the page again, click retrieve. If that does not work, then shut off your Norton Internet Security, as well as the Microsoft Windows Firewall. Also, turn off any pop-up blockers. A pop-up blocker sometimes affects the programming controlling the cookies and other programming elements that allow the browser to remember what was on previous pages.
